First, make suree you are using a modern browswer, such as the latest version of Chrome, Firefox, Safari, or Edge.
Next, make sure you clear your cache as that resolves most problems.
The Flood Tool queries multiple data overlays to provide information to users:
The flood hazard zones and other flood features are derived from FEMA flood mapping products, including Effective Digital Flood Insurance Rate Map (DFIRM) overlays extracted from the National Flood Hazard Layer (NFHL) or downloaded from the Map Service Center, Preliminary DFIRM overlays provided by FEMA, or Advisory flood data overlays obtained from FEMA and / or floodplain mapping partner contractors.
Advisory Flood Height and flood depth values come from HEC-RAS-based Zone A delineation models developed by a FEMA contractor.
Elevation values are taken from the USGS National Elevation Dataset (NED).
Risk MAP information comes from LEVEL I HAZUS runs acquired by the WV Department of Homeland Security and Emergency Management (WVDHSEM), mitigation group.
The next steps you take will depend on your results. If you have any questions about the results or wish to find more information, you may want to contact the floodplain administrator for your county or community, or the WV State NFIP Coordinator's office for the National Flood Insurance Program (NFIP). The Coordinator's office staff are knowledgeable regarding the Flood Tool, flood maps and flood insurance requirements.
The Flood Tool defaults to Address search, but if you click and open the pull down menu via the arrow next to “Address” under the Search tab, more options are listed. Select “Coordinate” from the list then enter decimal degrees (dd), degrees-minutes-seconds (dms) or UTM coordinates, as appropriate. Don’t forget the negative sign (-) in front of the longitude degree value.
Yes, by following the same guidance above, select “City” from the search method menu, then choose the city or town from the list by clicking on “Select City.”
Select “Parcel” from the search method menu. In the Parcel Search dialog window select your county then choose a search type, i.e. Owner Name, Parcel Number or Parcel Address.